Terms and Conditions of Sale
Bhome by Arredi Barbara SRL
1. Site owner and scope of application
This website bhomeshop.com (hereinafter, the “Site”) is owned by Bhome by Arredi Barbara SRL, with
registered office at SS410 snc, 92020 Camastra (AG), Italy, tax code and VAT number 01660520840. Contacts:
info@bhomeshop.com ‒ +39 352 065 8990. These General Conditions of Sale govern the offer and the
sale of products carried out through the Site to consumers and professionals, in Italy and abroad,
in accordance with the applicable national and European Union legislation.
2. Subject and territory of sale
Bhome sells furniture, furnishing accessories, lighting, decorations and design objects. The
images, colours and descriptions on the Site are purely illustrative: any differences due to
production variations, screen settings or batch finishes do not constitute a defect. Sales are addressed
to customers located in Italy and abroad. In the event of territorial restrictions imposed by manufacturers or by local
regulations, Bhome reserves the right to refuse or cancel orders coming from unauthorised areas, in which
case it will provide a full refund of any amount paid.
3. Orders, prices and payments
The sending of the order by the Customer constitutes a contractual proposal and entails the full acceptance of these
Conditions. The prices published on the Site are indicated in euros and, for deliveries within the European
Union, include the applicable VAT. For shipments to non-EU countries, local duties, taxes or charges remain
the responsibility of the Customer. Payment may be made by Visa, Mastercard, PayPal or bank transfer. The
electronic transactions are handled through Stripe or other specialised operators, in a secure environment. The order is
considered finalised at the moment of the acceptance confirmation by Bhome or of the shipment of the product.
In the event of temporary unavailability, the Customer will be informed within 48 hours and may choose between a refund or
an extension of the delivery times.
4. Shipping, delivery and inspection of products
Shipments are entrusted to professional carriers specialised in the transport of furniture, including Fercam, DHL, GLS,
BRT or equivalent. The delivery times indicated on the Site or in the confirmation communications are merely
indicative and not binding; any delays due to force majeure, supplier availability, customs procedures
or events beyond the Seller’s control do not give rise to the right to cancel the order or to compensation.
Delivery is always understood to be to street level, both for Italy and for foreign countries, unless otherwise agreed in writing with
Bhome. Any additional services, such as transport to upper floors or assembly, may be agreed
separately after the order confirmation. Shipping costs are calculated at checkout; for particularly
bulky or fragile items a customised quotation may be requested. Upon delivery,
the Customer is required to check the integrity of the parcels. In the event of visible damage or anomalies, they must sign the
delivery note with specific reservation or refuse the delivery. Any non-visible damage must be reported to
Bhome within seven (7) days of receipt, attaching photographs and the order number. In the absence of reservation or
notification within the indicated term, the goods are considered delivered intact. For professional Customers (B2B), the
goods travel at the risk and on behalf of the buyer from the moment of delivery to the carrier.
5. Right of withdrawal and returns
Pursuant to Legislative Decree 206/2005, the consumer Customer has the right to withdraw from the contract without penalty within 14 days
of delivery. The right of withdrawal does not apply to customised products, made to order or not
available in stock. All returns must be authorised in advance by Customer Service via e-mail to
info@bhomeshop.com. The product must be returned intact, unused, clean and complete with the original
packaging and accessories. The costs and risk of shipping the return are borne by the Customer. Once the conformity
of the return has been verified, Bhome will provide the refund within 30 days of receipt of the goods.
6. Warranties and limitation of liability
For consumer Customers, the 24-month legal warranty of conformity applies. The commercial warranties offered by
manufacturers are in addition to the legal one. Bhome is not liable for indirect damages, loss of profit or improper use
of the products. The images and descriptions on the Site are drawn up with the utmost care but may contain
material errors; in such cases Bhome may cancel the order with a full refund.
7. Intellectual property, accounts and content
All the contents of the Site ‒ texts, images, graphics, logos, trademarks ‒ are the property of Bhome by Arredi Barbara
SRL or licensed by the respective owners. Any unauthorised reproduction or use is prohibited. The Customer may
create a personal account; the credentials are personal and non-transferable. Bhome reserves the right to moderate or
remove offensive or irrelevant reviews.
8. Electronic signature and integrity of the contract
The validation of the order by means of a ‘click’ constitutes an electronic signature pursuant to EU Regulation 910/2014
(eIDAS) and has the same legal value as a handwritten signature. These Conditions represent the entire agreement
between the parties. Should any provision prove null or ineffective, the validity of the remaining clauses shall not be affected.
9. Applicable law and competent court
The contract is deemed to be concluded in Italy and is governed by Italian law. For professional Customers, the
Court of Agrigento is competent. For consumers, the jurisdiction of the court of the place of residence or domicile of the
Customer remains valid.
10. Amendments and communications
Bhome reserves the right to update these Conditions at any time. The new versions will be
effective from their publication on the Site. Any communication may be sent to info@bhomeshop.com or to the number
+39 352 065 8990.